Ah, the dreaded call: “Jason, my Frigidaire Refrigerator’s not making ice!” I can’t tell you how many times I’ve heard that plea for help over the years.

As an appliance repairman, I’ve seen it all, from overflowing ice bins to completely frozen-over mechanisms. Trust me, I’ve had my fair share of ice maker puzzles to solve.

So, listen up:

With a little help from Kenny Brooke, another seasoned appliance tech out of Tucson, Arizona, we’ve got your back. Together, we’ll guide you through a step-by-step troubleshooting process to get that ice flowing again.

Are you in? Let’s turn the tables on that troublesome ice maker.

Why Is Your Frigidaire Refrigerator Not Making Ice?

A Frigidaire refrigerator that won’t make ice is likely affected by component or user errors. These include a faulty ice maker assembly, a defective water inlet valve, or a frozen water line. Also, setting your freezer at the wrong temperature is a potential threat to the ice production in your Frigidaire refrigerator.

Moving forward:

I will provide in-depth explanations on identifying and resolving these four common causes of the defect. But first, reach behind the ice bucket and confirm that the ice maker is switched on.

Look:

It sounds obvious, but you’d be surprised how often people accidentally turn off the switch.

If it is on but still not working, it’s time to take action. Unplug your fridge, disconnect the water supply, and let’s get cracking!

4 Common Problems and How to Solve Them

Commonly Affected Parts	Estimated Cost
Thermostat	$10 – $30
Ice maker assembly	$50 – $300
Water inlet valve	$20 – $100
Water line	$10 – $45

1. Incorrect Freezer Temperature Settings

Part	Thermostat
Location	It can be found at the back of the ice dispenser, close to the auger motor.
Ease of troubleshooting	Moderate
Cost	$10 – $30
Repairable	No

Problem & Identification:

For your Frigidaire ice maker to work properly, the freezer temperature should ideally be set between 0 and 5 degrees Fahrenheit (-18°C to -15°C.) 

If it is above 10 degrees Fahrenheit (-12°C), your freezer will be too warm, and you won’t get any ice cubes.

How can you tell?

There’s no trick to it; simply check your freezer settings.

Depending on your Frigidaire model, look for the dial, slider, or digital panel regulating your freezer temperature and check that it is at the recommended temperature.

However:

Kenny says, “Sometimes, the freezer temperature fluctuates, and adjusting the settings on the control panel does nothing to change it.”

“9 out of 10 times, users end up dealing with a faulty thermostat or temperature sensor.”

Here’s a perfect example:

This Reddit user noticed their 10-year-old Frigidaire DGUS2645LF3 freezer’s temperature hovering around 20°F, causing items to defrost.

They also noticed frost build-up on the rear wall and the evaporator coils.

Now:

This led Kenny and me to believe the temperature control thermostat had failed. He adds, “Another sign that the thermostat is faulty would be a malfunctioning condenser fan.”

Solution:

If the temperature is below the recommended degree, locate the control settings and fix the temperature between 0°F and 5°F.

Wait a few hours, and if you don’t notice any improvements, test the thermostat for failure.

Here’s how to go about it:

• Step 1: Use a quarter-inch nut driver to remove the water filter housing.

• Step 2: Remove the water filter.

• Step 3: Unscrew the relevant bolts and drop down the control panel assembly.

• Step 4: Disconnect the assembly and then remove the damper control.

• Step 5: Slide the knob out and remove the thermostat from the assembly.

• Step 6: Test the temperature control thermostat for electrical continuity.
• Step 7: Replace it if it fails this test.

2. Defective Water Inlet Valve

Part	Water inlet valve
Location	It can be found behind the refrigerator, at the bottom.
Ease of troubleshooting	Moderate
Cost	$20 – $100
Repairable	Yes – if it is clogged No – if it is defective

Problem:

The water inlet valve supplies water to your refrigerator’s water dispenser and ice maker. By implication, if the ice maker doesn’t receive water, it will be unable to produce ice.

What could stop the valve from supplying water to the machine?

For one, low water pressure could hinder water flow through the valve. “But,” Kenny says, “If the pressure is sufficient and the unit has power, then the inlet valve could be defective.”

Identification:

To confirm that the water pressure at the inlet valve is low, you’ll have to check the pressure gauge for a minimum of 20 PSI.

Otherwise, observe the water flow into the water and ice dispenser to identify a faulty inlet valve.

Also:

Daniel, a member of our Facebook community with a similar issue, encouraged running diagnostics for accurate results.

If your ice maker’s inlet valve is faulty, you will see the error code 56.

According to a Reddit user:

Their Frigidaire FFHS2611LW7 ice maker stopped receiving water from the valve a while after they turned the water off to make another repair.

Another user suggested the water valve solenoid burnt because it kept calling for water without receiving any to cool off.

Now:

They advised the original poster to lock the user interface when shutting off the water supply to protect the valve solenoids from damage.

True to their suspicions, the water and ice valve solenoids were damaged and had to be replaced.

Solution:

So, what next?

You have to test and replace the water inlet valve. Here’s what to do:

• Step 1: Detach the access panel at the back of the fridge.

• Step 2: Unthread the mounting screws with a quarter-inch nut driver and remove the inlet valve.
• Step 3: Place a towel and container on the floor to catch water from the valve.

• Step 4: Using a flat screwdriver, disconnect the wiring.

• Step 5: Inspect the solenoids for physical damage and test them for continuity with a multimeter.
• Step 6: If any solenoid fails the test, replace the entire inlet valve.
• Step 7: Reassemble your Frigidaire refrigerator

Kenny adds:

“If you’re not technically inclined, call a professional to make the replacement, as this involves dealing with water and electrical parts. It could get tricky.”

3. Frozen or Kinked Water Line

Part	Water line
Location	It is attached to the ice maker compartment and extends to the back of the refrigerator.
Ease of troubleshooting	Easy
Cost	$10 – $45
Repairable	Yes – If it is kinked or frozen

Problem:

Like all other hoses, your Frigidaire water supply line is prone to kinks, and these kinks will stop water from reaching the ice maker.

That’s why a participant in this Reddit discussion about the issue suggested checking to see if the fridge was resting on it.

Further:

The water line could also get frozen or clogged with ice, preventing the ice maker and water dispenser from working.

Identification:

As mentioned earlier, if both the water dispenser and ice maker are not working, your culprit is likely a frozen water line.

If your ice maker produces only small bits of ice, the water line is likely kinked and barely allows any water through.

Solution:

Inspect the fill tube for kinks or bends; if you find any, carefully straighten them out.

Regarding a frozen water line:

This Reddit user struggled with a water line clogged with ice in their Frigidaire Gallery FGHF2344MF5. To fix it, they thawed the ice on the hose by dipping it into a hot water-filled container.

In my experience:

Using a hair dryer on the hose for 5 – 10 minutes will melt the ice quickly and get your ice maker working again. Be careful not to get the dryer too hot, or it will melt the plastic.

Pro tip from Kenny:

“If you ever have to turn off the water supply for extended periods, be sure to turn the ice maker off. If you leave it on, it can freeze the water line connected to the ice maker.”

4. Faulty Ice Maker Assembly

Part	Ice maker assembly
Location	It is located inside the upper left corner of the freezer compartment.
Ease of troubleshooting	Moderate
Cost	$50 – $300
Repairable	Yes – if there are loosely connected wires. No – if it is damaged.

Problem:

No ice? Have you considered that the ice maker or one of its components is damaged?

Well, you should, as this is one of the more common causes of the ice production challenge.

Moreover:

The wiring between the valve and the ice maker could have been disconnected. However, ensure you’ve gone through all the other likely causes before tackling this part.

Identification:

Here’s how this Reddit discussion diagnosed the issue:

A user’s Frigidaire FGUS2642LF2 Gallery refrigerator stopped making ice, but the water dispenser worked fine.

Before replacing the ice maker, they tested the water inlet valve, replaced the water filter, and checked the temperature and water pressure.

Unfortunately:

Replacing the ice maker didn’t seem to work. But a contributor in the discussion insisted that the ice maker was bad.

This user asserted that:

A great tell for a faulty icemaker is the position the fingers are stuck in. According to them, the fingers should always finish the harvest cycle horizontally and never vertically.

From my analysis:

I found out that they were very correct! The affected user had replaced the faulty ice maker with an incompatible part.

Kenny pipes in:

“Please pay attention to the replacement parts you’re purchasing; make sure they’re compatible with your refrigerator model.“

Solution:

The first thing to do is power-cycle your Frigidaire refrigerator to reset the ice maker back to its factory settings.

This involves a pretty basic process of switching the refrigerator off, waiting a few minutes, and powering it back on.

If this doesn’t work, follow these steps to test and replace your faulty ice maker assembly:

• Step 1: Lift the ice bucket assembly and pull it out.
• Step 2: Loosen the ice maker mounting screws with a nut driver.

• Step 3: Remove the ice maker from the screws and examine the wire connections for any loose connections.
• Step 4: Inspect the part for any visible signs of damage and test for continuity with a multimeter.
• Step 5: If any component is faulty, replace the entire ice maker assembly.

Note:

You can purchase an authentic ice maker assembly from Frigidaire’s appliance parts store.

Some parts are a little pricey, but you’ll be certain they are genuine.

Models Most Affected

Here’s the thing:

These Frigidaire refrigerator models are prone to developing issues that could affect ice production.

I have also highlighted the specific trigger each model is commonly affiliated with.

Model Number	Model Name	Specific Reason
FGUS2642LF2	Frigidaire Gallery Side-by-Side Refrigerator	Faulty ice maker assembly
FRSS26L3AF	Frigidaire Side-by-Side Refrigerator	Defective water inlet valve
FGHF2344MF5	Frigidaire Gallery Side-by-Side Refrigerator	Frozen water line
FFHS2622MSJ	Frigidaire Refrigerator	Faulty ice maker assembly
FGHB2868TF2	Frigidaire Bottom-Mount Refrigerator	Faulty ice maker assembly
LFHB2751TF5	Frigidaire Gallery Side-by-Side Refrigerator	Clogged or frozen water filter
FFHS2611LW7	Frigidaire Side-by-Side Refrigerator	Defective water inlet valve
DGUS2645LF3	Frigidaire Side-by-Side Refrigerator	Incorrect freezer temperature
FRS23R4AW8	Frigidaire Side-by-Side Refrigerator	Clogged or frozen water filter
LGHD2369TF6	Frigidaire Bottom-Mount Refrigerator	Frozen water line
FGHF2366PFBA	Frigidaire Bottom-Mount Refrigerator	Frozen water line

Conclusion

Fact:

Many people, including you and I, enjoy the occasional homemade iced drink.

That is why we cannot allow a Frigidaire refrigerator that won’t make ice to steal this dainty pleasure from us.

As such:

You must learn to troubleshoot the specific defects causing this problem. These include:

• Incorrect freezer temperature
• Defective water inlet valve
• Frozen or kinked water line
• Faulty ice maker assembly

Got it?

Now, follow my troubleshooting instructions to solve your refrigerator’s ice-making problem.

If repairs are not your forte and you’re having challenges, don’t be shy about using our “Ask the Expert“ feature for one-on-one guidance.

Listen:

With enough time, your Frigidaire refrigerator’s ice production issue could worsen, and the entire unit could stop cooling.

“However,” Fabian says, “Consistent servicing and maintenance will help you to avoid this ghastly problem and further provide your appliance with longevity.”

On a final note:

Remember to share your troubleshooting experience, questions, and additions in the comment section below. I’d love to read them!