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Whirlpool Washer Not Spinning? Get Expert Advice from an Appliance Repair Technician to Fix It!

Written by

Jason Carter

Whirlpool Washer Not Spinning? Get Expert Advice from an Appliance Repair Technician to Fix It!

Everybody knows:

Whirlpool washing machines rely on rotation to function properly.

Whether it’s a top-load or front-load model, steady rotation is crucial for optimal performance.

Picture this:

You’re stuck with a Whirlpool washer that just won’t spin. Naturally, you’re frustrated and at your wits’ end.

But don’t worry:

I reached out to Josh, a certified appliance technician from Ohio, for his unique expert insight on the Whirlpool washer not spinning.

Josh has shared his expertise, identifying common reasons for this issue and providing practical solutions.


Instead of staring at your soggy laundry in a faulty Whirlpool washer, read on to discover valuable troubleshooting tips from a pro.

Whirlpool Washer Is Not Spinning

Josh, a certified appliance technician, has seen numerous Whirlpool washers that won’t spin and offer expert advice to resolve this issue. By ensuring your washer is balanced, inspecting for clogs or water blockages, and replacing or repairing faulty parts, you can get your machine spinning again.


In the following sections, with Josh’s help, I’ll delve deeper into each of these potential causes, providing you with a comprehensive guide to troubleshooting your Whirlpool washer.

Keep reading to discover practical solutions and restore your washer’s functionality, one step at a time.

1. Balance Your Load Evenly Around the Agitator

Whirlpool agitator
Whirlpool Agitator

Believe it or not:

Your Whirlpool washer might not be spinning due to a simple user error. Josh, our certified appliance technician, has seen this mistake countless times.

Here’s the deal:

Haphazardly or excessively loading your washer can disrupt its spinning motion. As a top-loader user, make sure to arrange your laundry evenly around the agitator for optimal weight distribution.


For those who aren’t familiar, an agitator is a spindle in the center of the tub that helps break down fabric stains. Avoid piling clothes on one side of the wash tub and overloading your washer to prevent spinning issues.


Ensure your Whirlpool washer is balanced and not leaning, as an unbalanced machine can become noisy and develop spinning problems that are difficult to troubleshoot.

2. Replace Any Faulty Lid Switch or Door Lock Latch

Whirlpool Lid Switch
Whirlpool Lid Switch


Let’s say you’ve balanced your load and leveled your Whirlpool washer, but it still won’t spin.

Here’s the thing:

Josh, our certified appliance technician, suggests checking for a faulty lid switch or door lock latch.

Both components serve as safety precautions, preventing the washer from operating while open.


For top-loader Whirlpool washers, inspect the lid switch. If you don’t hear a click when closing it, the switch may need replacing.

On the other hand:

Front-load users should examine the door lock latch. Use a multimeter to test for electrical issues.

Here’s the plan:

Grab a Phillips screwdriver, remove the screws securing the lid switch or door lock latch, and detach the parts. Test for continuity and replace with a new part if defective.

You can order replacement parts from Whirlpool Corporation or online appliance stores/marketplaces, for example, eBay.

And don’t forget:

If your washer is still under warranty, contact Whirlpool Customer Support for a free replacement.

3. Check for a Water Blockage in Your External Drain Hose

Whirlpool Drain Hose
Whirlpool Drain Hose


Josh, points out that a water blockage in the external drain hose could be causing your Whirlpool washer’s spinning issue. Blockages may result from kinks or clogs, which can also prevent your washer from draining.

To investigate:

Check behind your washer for any kinks in the drain hose. You might find that the hose has sagged, obstructing water flow.

Here’s what Josh recommends:

If your drain hose is kinked due to excess length, reposition your Whirlpool washer about four inches from the wall to prevent bending and kinking.


Trim the hose by measuring the necessary length, detaching it, cutting off the excess, and reattaching it to your washer.


While the hose is disconnected, take the opportunity to check for debris clogs and clear them.

Following these steps should help your Whirlpool washer regain its steady spin.

4. Secure or Replace Your Whirlpool Washer’s Drive Belt

Whirlpool Drive Belt
Whirlpool Drive Belt


Josh, highlights that your Whirlpool washer may not be spinning due to a problem with the drive belt.

Wear and tear or frequent use can cause the drive belt to loosen or break, leading to spin issues.


The drive belt, located beneath the washer, rotates the wash basket by moving through the pulleys and the motor. Any issue with the drive belt will affect the spinning motion.

To fix this, follow Josh’s advice:

Unplug the washer, disconnect the access panel, and flip the machine on its side. Remove the faulty drive belt by detaching the clamps and holding it in place. Replace the drive belt with a new one and reassemble your washer.

This troubleshooting technique should get your washer spinning again and takes approximately 15-30 minutes to complete.

You should know this:

Josh notes that the Whirlpool WTW5000DW1 model is particularly prone to this issue, but the repair process is straightforward.

Check the video below:

5. Repair or Replace Your Washer’s Motor Coupling

Whirlpool Motor Coupling
Whirlpool Motor Coupling


Josh, identifies a broken or faulty motor coupling as another possible reason for your Whirlpool washer’s spinning issues.

The motor coupling, composed of plastic parts and a rubber isolator, connects the washer’s motor to the transmission.


Constant use, overloading, or imbalanced loads can damage the motor coupling, leading to spinning problems.

Here’s what Josh recommends:

If the motor coupling is damaged, you’ll need to repair or replace it. You can tell it’s faulty if the washer’s motor runs without agitating.

To fix it, unplug the washer, unscrew the access panel, remove the pump, and disconnect the screws holding the motor retainer. Inspect the motor coupler for damage and install a new one if necessary. Reassemble your machine, and it should spin smoothly.

Keep in mind:

If you’re not comfortable with technical repairs, consider calling Whirlpool’s Customer Support for assistance.

6. Unclog or Replace the Drain Pump and Its Filter

Whirlpool Drain Pump Filter
Whirlpool Drain Pump Filter

Understand this:

Josh, explains that a clogged or defective drain pump or filter could be causing your Whirlpool washer’s spinning problems.


The drain pump filter, positioned above the pump, restricts debris from entering the drain. Over time, the filter can become clogged, preventing water from flowing and causing spinning issues.

Here’s how Josh suggests you fix it:

To unclog the drain pump filter:

  • Unplug your washer
  • Open the access panel
  • Clean the filter thoroughly

While clearing the drain filter, also check the pump for clogs or defects, as the spinning issue might stem from the pump itself.

Inspect the pump for debris, clear out any clogs, and test the connectors with a multimeter for electrical functionality.

If the multimeter readings don’t show a resistance of 5 to 10 ohms, the drain pump isn’t working properly. Remove the faulty pump and purchase a replacement.

After cleaning or replacing the drain pump and filter, run a hot wash to flush out residual debris.

By following these steps, you should eliminate any obstacles to your Whirlpool washer’s rotation.

Models Most Affected

Here’s the thing:

Josh emphasizes that overloading any Whirlpool machine, regardless of the model, can lead to spinning issues.


He acknowledges that some specific models have garnered multiple complaints from users about their persistent spinning problems.

Keep reading to learn more about these models and the advice Josh offers for addressing their spinning issues.

1. Whirlpool Cabrio

Whirlpool Cabrio

Understand this:

The Whirlpool Cabrio is a large-capacity top-loader washer that can wash four laundry baskets in a single load.

It also features highly intuitive touch controls that store your recent wash settings in memory.


This model has gathered substantial user complaints, especially the Whirlpool Cabrio Platinum and Whirlpool Cabrio 5000 Series H2Low washers.

The complaints predominantly center around the fact that these Whirlpool washers are prone to the spinning issue.

2. Whirlpool Duet

Whirlpool Duet


The Whirlpool duet is an elegant front-load washer that can wash up to 16 pairs of jeans in a single load.

This appliance uses less water and energy than the traditional top-load washer and still delivers exceptional fabric care with minimal noise and vibration.


This model might randomly stop spinning for various reasons; some have been listed above. Luckily, you can troubleshoot it with the nifty fixes covered in this article.

3. Whirlpool HE

Whirlpool HE


High Efficiency (HE) Whirlpools like the Whirlpool WTW5700 HE Cabrio Washer come equipped with Eco Boost technology and a delay timer.


It uses less water, electricity, and energy without compromising the efficiency of its washes.


High-Efficiency Whirlpool washers can eliminate the toughest stains; they are most prone to spinning malfunctions.

4. Whirlpool Ultimate Care

Whirlpool Ultimate Care


The Whirlpool Ultimate Care is a super-sized top-loader washer that uses a strong agitator to get large laundry loads squeaky clean.

It is designed with sound-absorbing material that vastly reduces the washer’s noise to a hum in the background.

The thing is:

According to user reports, this washer may suddenly stop spinning for a range of reasons. Thankfully, our fixes above will come to your rescue.

5. Whirlpool Estate

Whirlpool Estate


The Whirlpool Estate is an outstanding top-load washer with excellent cleaning performance.

It has a double-action agitator that goes through loads of laundry with unparalleled efficiency.


This Whirlpool model is susceptible to spinning malfunctions due to system faults and user errors.


I understand:

Doing laundry can be a hassle, and you depend on your Whirlpool washer to make the task more manageable and efficient.


I know how frustrating it can be when your washer suddenly stops spinning.

That’s where this article, featuring expert advice from Josh, a certified appliance technician, comes in handy.

Now you can tackle the issue yourself, get your Whirlpool washer up and running, and finish your laundry in no time.

To recap:

Josh suggests the following troubleshooting steps:

  • Ensure your Whirlpool washer is balanced, and clothes are evenly placed around the agitator.
  • Replace a faulty lid switch or door lock latch on your Whirlpool washer.
  • Check for a water blockage in your Whirlpool washer’s external drain hose.
  • Secure or replace your Whirlpool washer’s drive belt.
  • Repair or replace your Whirlpool washer’s motor coupling.
  • Unclog or replace the drain pump and its filter.

After implementing these tips, your Whirlpool washer should be back in top shape and spinning smoothly.


If you’re still experiencing issues, it’s time to contact Whirlpool Customer Support for assistance.

I value your feedback! Please share your thoughts and experiences in the comments below.

Frequently Asked Questions

How Do You Fix a Whirlpool Washer That Won’t Spin?

If your Whirlpool washer isn’t spinning, you should try these troubleshooting tips. You could unclog the drainage system, repair faulty motor coupling, drive belt, lid switch, or door lock, or reset the washer.

How Do You Reset the Spin Cycle on a Whirlpool Washer?

To reset the spin cycle on your Whirlpool washer, simply turn off and unplug it from the power source, give or take a minute. Then, plug it back in and switch it on after a few seconds.

What Causes a Washer Not to Spin?

Your washer might not spin for various reasons, commonly due to an unbalanced load of laundry and a similarly unbalanced machine. Your Whirlpool washer might also not spin due to faulty parts, clogs, or a water blockage.

Why Is My Whirlpool Washer Not Draining or Spinning?

If your Whirlpool washer is not spinning or draining water, it is likely due to a fault or clogs in the water level valve. You should clear out the clog with vinegar or replace the valve if it is corroded.

Why Does My Whirlpool Washer WTW4950XW0 Agitate But Not Spin?

If you’ve noticed that your Whirlpool Washer WTW4950XW0 is agitating but not spinning, it could be because of a damaged shift actuator.
The shift actuator changes the washer’s transmission from agitation to spin mode and should be replaced if defective.

How Long Do Whirlpool Washers Last?

Whirlpool Corporation has asserted that their washers should ideally last for ten years. You can extend the life expectancy of your Whirlpool washer with proper and regular cleaning, maintenance, and servicing.

Is It Worth Repairing a Whirlpool Washer?

Before you decide to repair your Whirlpool washer, consider whether the total repair cost exceeds half of the cost of a new machine.
However, it is worth noting that most Whirlpool defects are easy and cost-friendly to troubleshoot.

8 thoughts on “Whirlpool Washer Not Spinning? Get Expert Advice from an Appliance Repair Technician to Fix It!”

  1. Great article, thank you. However, I have a WTW500DW1, and on a normal wash cycle, the basket simply will not spin. It spins the inner agitator super fast, then stops, and never goes into an outer basket spin. Belt and clutch both good. However, when I run the full diagnostic, the basket spins like crazy for over a minute. Any ideas what the issue is? Makes no sense to me.

    • Ah, I see. When I initially read this, I assumed you were facing a belt or clutch-related issue, since the outer basket refused to spin. However, since you’ve ruled that out–plus considering the full spin when you enter diagnostics mode–your issue is probably calibration-related.

      As such, you would need to reset and recalibrate your Top-Load washer. I would advise you to contact a licensed professional for this, or Whirlpool customer support, as recalibration can get tricky.

  2. Brand new washer Whirlpool. Will not spin and keeps going into soak mode. Only two days old. Spin cycle worked 1st day then quit. The model has modes on both sides of the panel. We just purchased from Lowes. Can you help?

  3. I bought a WTW8127LC when i start the washer it senses to start but does not flow water after some time it says testing complete. The repair guy replaced all the major parts and still it does same thing and gave up. He did diagnosis and shows error F7E4 F6E3 the plate is not attached. Do you have any suggestion to fix it.

    • Hi Arvin,

      The error codes for your Whirlpool washer indicate:

      F7E4: Basket re-engagement failure.
      F6E3: Communication error between the main control board and user interface.

      Here are steps to consider:

      • Check Wiring: Ensure all connections between control boards are secure.
      • Inspect Control Board: Even if replaced, it might still be faulty.
      • Motor Rotor Position Sensor: This may need realignment or replacement for F7E4 error.
      • Reattach Wash Plate: If the wash plate at the bottom is missing, reattach or replace it.
      • Consult another Professional: If issues persist, consult another technician or contact Whirlpool.

      Always disconnect power before any checks or repairs.

  4. Whirlpool. He. Agitates just fine
    At rinse it agitates fine
    But no spin
    Changed shift actuator
    Then lid switch
    No change
    An help ideas. Would be nice
    What do I check next
    Thanks. Pat

    • Hi Pat,

      Thanks for reaching out! It’s crucial to check for any error codes by putting the washer into diagnostics mode. This could provide some insights into the issue. Based on what you’ve described, it might also be a problem related to the timer or control board. Another aspect to examine is the hub.

      Hope this helps, and good luck with the repair!


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